Terms of Service

Last Updated: February 25, 2026

1. Introduction & Business Transparency

Welcome to ProVenture Marketplace. These Terms of Service govern your use of our website (https://proventuremarketplace.com) and the purchase of our products.

We believe in clear communication. ProVenture Marketplace is a registered business operating with the following verified details

📍 Business Headquarters

Although we are an online-only retailer, we are a registered New York business entity with a physical presence for our administrative operations.

ProVenture Marketplace Administrative HQ 3214 Cambridge Avenue, Suite 3 Bronx, New York 10463 United States (Administrative Office Only – No Public Showroom)

(ProVenture Marketplace)

Direct Professional Support:

• Phone: +1 845-584-7621 

• Email: support@proventuremarketplace.com

• Opening hours and closing hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Updates to These Terms: We do not change our terms "without notice." If we make material changes to how we handle your orders or your legal rights, we will notify you via a prominent website banner or email at least 30 days before the changes take effect.

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2. The Contract of Sale (Order Acceptance)

When you place an order on our website, you are making an offer to purchase our products. A legally binding Contract of Sale is only formed when we formally accept your order.

• Point of Acceptance: Your order is accepted, and the contract is finalized, only when we send you a Shipping Confirmation Email.

• Our Right to Decline: Prior to shipping, we reserve the right to decline or cancel an order for reasons such as stock inaccuracies, pricing errors, or suspected fraudulent activity. If we cancel an order you have already paid for, we will issue a full refund immediately.

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3. Accurate Pricing & Payments

• Pricing Integrity: The price you see at checkout is the final price you will pay. All prices are inclusive of applicable sales tax and any service fees as displayed in your order summary before you confirm the purchase. We do not charge hidden "handling" or "processing" fees.

• Accepted Payment Methods: To ensure a secure checkout, we accept the following verified payment methods:

  • Credit/Debit Cards: American Express, Discover, Diners Club, Mastercard, and Visa.

  • Digital & Express Wallets: Apple Pay, Google Pay (G Pay), PayPal, and Shop Pay.

• Financial Security: Your data is protected. We use SSL/TLS encryption for all transactions and do not store your full credit card details on our servers.

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4. Order Cancellations

We understand that plans change. You may cancel your order for a full refund at any time before the item has entered the shipping process.

• How to Cancel: Please email support@proventuremarketplace.com or call +1 845-584-7621 immediately with your order number.

• After Shipping: If your order has already been dispatched or a shipping label has been generated, it cannot be canceled. In this case, you must follow our Return Policy once the item arrives.

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5. Shipping & Delivery

All purchases are subject to our shipment contracts. While we strive for perfection, the risk of loss and title for items passes to you upon delivery of the goods to the carrier. We provide tracking information for every order so you can monitor your delivery in real-time.

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6. Prohibited Use of the Service

To maintain a safe and fair marketplace, you agree not to:

• Use automated systems, including "scrapers" or "bots," to extract data from our website.

• Place fraudulent orders or use unauthorized payment methods.

• Interfere with the website’s security features or attempt to gain unauthorized access to our servers.

• Reproduce or exploit our product images, text, or branding for commercial purposes without our express written consent.

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7. Limitation of Liability

ProVenture Marketplace is committed to providing high-quality products. However, our liability is limited to the purchase price of the item you bought. We are not liable for indirect, incidental, or consequential damages (such as lost profits or data) arising from your use of the website or products, to the extent permitted by New York law.

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8. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New York, United States. Any disputes arising from these terms will be settled in the courts located in New York.

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9. Contact Information

If you have questions about these Terms, need assistance with an order, or wish to report a compliance concern, please reach out:

📍 Business Headquarters

Although we are an online-only retailer, we are a registered New York business entity with a physical presence for our administrative operations.

Name: ProVenture Marketplace

ProVenture Marketplace Administrative HQ 3214 Cambridge Avenue, Suite 3 Bronx, New York 10463 United States (Administrative Office Only – No Public Showroom)

(ProVenture Marketplace)

Direct Professional Support:

• Phone: +1 845-584-7621 

• Email: support@proventuremarketplace.com

• Opening hours and closing hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)