Billing Terms and Conditions

Last Updated: March 14, 2026

At ProVenture Marketplace, we strive to provide a secure and seamless shopping experience. This policy outlines our accepted payment methods and billing practices to ensure transparency for all our customers.

1. Accepted Payment Methods

We accept the following payment methods for all purchases made on our website:

• Credit/Debit Cards: American Express, Discover, Diners Club, Mastercard, and Visa.

• Digital Wallets: Apple Pay, Google Pay, and Shop Pay.

• Online Payment Platforms: PayPal.

All prices and transactions are processed in U.S. Dollars (USD).

2. Payment Security

Your security is our priority. All transactions are processed through a secure, SSL-encrypted checkout system. We do not store your full credit card information on our servers. Your payment data is handled by our PCI-compliant payment processors.

3. Pricing and Taxes

• Sales Tax: Sales tax will be calculated and added to your order total during checkout, based on the shipping destination and applicable state and local laws.

• Total Cost: The total price you see at checkout is the final price you will pay. There are no hidden fees or additional "handling" charges added after the transaction is completed.

• Heavy Equipment/Freight: For high-ticket items requiring freight shipping, any specialized delivery fees (such as liftgate services) must be selected and paid for at the time of checkout.

4. Billing Process

Your payment method will be charged immediately upon completion of your order. Once the payment is authorized, you will receive an order confirmation email containing your receipt and order details.

If we are unable to fulfill your order due to stock availability or shipping restrictions, a full refund will be issued to your original payment method within 3-5 business days.

5. Contact Information

For any questions regarding billing, payments, or refunds, please contact our support team:

📍 Business Headquarters

Although we are an online-only retailer, we are a registered New York business entity with a physical presence for our administrative operations.

ProVenture Marketplace Administrative HQ 3214 Cambridge Avenue, Suite 3 Bronx, New York 10463 United States (Administrative Office Only – No Public Showroom)

(ProVenture Marketplace)

Direct Professional Support:

• Phone: +1 845-584-7621 

• Email: support@proventuremarketplace.com

• • Opening hours and closing hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)