Product Quality Guarantee

At ProVenture Marketplace, we are committed to providing products that meet the highest standards of durability and performance. Every item is backed by the manufacturer’s warranty—please contact us for specific warranty information.

What if my product arrives damaged?

When your order is delivered, carefully inspect the packaging. If you notice any damage, including dents or tears to the box, make sure to record it when signing for delivery. If you cannot open the package immediately but suspect it may be damaged, note “suspect damage” on the delivery receipt.

If your product does arrive damaged, please take photos and send them to support@proventuremarketplace.com. Our team will promptly process a replacement or refund, typically within 3-5 business days.